My LTE connection has been poor lately

[Samuel110]

Hello folks,

My vehicle LTE connection has been poor lately, and only Google Maps have been working and nothing else. What's funny is that the app has a good connection from the vehicle, and I can access my door status and also timers, I am not close enough for a Bluetooth connection which makes me wonder if the connections shows for some time and then goes back to sleep.

Any thoughts?

 

[Cars90]

I think your issue might be related to how the vehicle manages its LTE connection. The system has a prioritizing part. This way, other apps or services come above others. This is why you may be accessing door status but no other features.
I would do these:
- check for any software updates;
- reset the system;
- contacting the support.

Keep us updated.

 

[Ghost_Rider]

Hello folks,

My vehicle LTE connection has been poor lately, and only Google Maps have been working and nothing else. What's funny is that the app has a good connection from the vehicle, and I can access my door status and also timers, I am not close enough for a Bluetooth connection which makes me wonder if the connections shows for some time and then goes back to sleep.

Any thoughts?

There is a possibility that you have Bluetooth Tethering enabled to your phone, and this can disable the LTE connection.

 

[vtecbish]

Did you try doing a full system reboot on your Polestar? Maybe that would fix the issue.

 

[stoneOnthestreet23]

There is a possibility that you have Bluetooth Tethering enabled to your phone, and this can disable the LTE connection.

This is what worked for me @Samuel110! Try it!

 

[Samuel110]

This is what worked for me @Samuel110! Try it!

Thanks mate
And thanks @Ghost_Rider ,that was it! Disabling Bluetooth tethering fixed the issue.

 

[stoneOnthestreet23]

Thanks mate
And thanks @Ghost_Rider ,that was it! Disabling Bluetooth tethering fixed the issue.

Well done! Safe rides!