Recording trip issues with Polestar account

[Cars90]

Hello! Even though I have signed up for my Polestar account, it didn't record any trips, and I had a lot. Any cause (and fixes) for this, please?

 

[Evholic_19]

You need to grand a few permissions for the app.

 

[paynetodd455]

Just ditch the app and reinstall it. Should fix things!

 

[BrownFox]

Make sure Bluetooth is turned on in your phone and that it's connected to your Polestar. Also, check for updates to the Polestar app and your car's software, outdated versions can sometimes cause problems with syncing.